A private medical practice · New York
We're their AI consulting partner, and close to a chief of staff.
We built their website, their online shop and the software their staff runs on, and drew up the layout for their next office.
- 01
The software their staff runs on
A practice-management app for billing, patient records and ordering. An order that needs a physician's sign-off cannot reach fulfilment without it. It replaced several software subscriptions, and its automated reports and order alerts save the staff several hours a week.
- 02
The website
Rebuilt so the staff edit it themselves: 14 service pages, patient stories and an AI-generated hero video reel. AI photos and video replaced agency creative on the site and on social.
- 03
The online shop
When we started, no purchase on the shop had ever reached the payment account. Now checkout runs from the cart through Clover payments to ShipStation, and tracking goes out on its own.
- 04
The audit
We went through their web properties and their phone system and listed what was broken, from email paths that went nowhere to the redirects needed before leaving their old site host.
- 05
The next office
We worked from the broker's CAD floor plans, measured the suites and drew test-fit layouts for two candidate spaces. Our measurements corrected the PDF estimates by about 3%.


Screens from the practice's builds, debranded. The name, the logo and every photo of a person are removed, and product labels are blurred.
- 14
- service pages the staff edit themselves
- 1
- app in place of several software subscriptions
- ~3%
- the gap our CAD measurements found in the PDF floor-plan estimates




